Data protection statement in accordance with § 10 and § 24 of the Personal Data Act 523/1999 and the EU General Data Protection Regulation (GDPR). Prepared on 11 July 2022.
PuuHa Trade Ltd (company ID 3285218-7) Ruotsinkatu 40, FI-70600 KUOPIO
Nimi: Jari Puustinen, PuuHa Trade Ltd
PuuHa Trade Ltd customer register
The purpose of the register is to maintain PuuHa Trade Ltd's customer register and to process and archive customer orders and manage customer relations. The information in the register can be used in PuuHa Trade Ltd's own registers to target advertising without disclosing personal information to an outside party.
The customer register consists of several sub-registers, which store information about the customer as follows:
1) the customer's contact information to enable ordering and delivery of the order. In addition, the contact person's phone number and the information necessary for invoicing.
The information in the register also contains the order IDs of the extranet order system.
2) information necessary to maintain the credit transaction
3) information about the products, services, delivery and returns ordered by the customer
Data is stored for at least five years.
The register's contact and customer information is obtained from the customer himself when he registers through the newsletter, by entering into a customer relationship or through other notifications from the customer.
PuuHa Trade Oy uses the customer register in the direct marketing and communication of the MailChimp email service. Users' first name, last name and e-mail address, city, province and possibly the phone number they have indicated as well as product interest are transferred to MailChimp. MailChimp is a US company, so data is transferred outside the European Union. However, personal data is protected as required by the Personal Data Act and MailChimp belongs to the list of companies certified by the Privacy Shield framework between the USA and the EU. employees who process customer data. The information system is protected by a firewall and relevant data protection software. Information is disclosed to third parties only due to a statutory reporting obligation or at the request of the customer or an authority.
Manual materials are stored in locked rooms. Information processed by ATK can only be processed by separately agreed employees, who each have their own user IDs and passwords for the system. Different employee groups have different levels of access rights to the PuuHa Trade Oy information system. Employees handling customer data are bound by the duty of confidentiality. The information system is protected by a firewall and relevant data protection software. Information is disclosed to third parties only due to a statutory reporting obligation or at the request of the customer or an authority.
Every PuuHa Trade Oy customer has the right to have their own information checked from the PuuHa Trade Oy customer register. Inspection requests must be sent in writing to the email address firstname.lastname@example.org, from where the requests will be directed to the person responsible for maintaining the customer data of the person concerned. If necessary, PuuHa Trade Oy may ask the applicant to prove his identity. PuuHa Trade Oy responds to the customer within the time stipulated in the EU data protection regulation (usually within a month).
Every customer of PuuHa Trade Oy has the right to demand the correction of their own incorrect personal data. Correction requests must be sent in writing to the address email@example.com, from where they will be directed to the person responsible for maintaining the customer data of the person concerned. If necessary, PuuHa Trade Oy may ask the applicant to prove his identity. PuuHa Trade Oy responds to the customer within the time stipulated in the EU data protection regulation (usually within a month).
The registrant has the right to prohibit PuuHa Trade Oy from processing information about him/her for direct advertising, distance sales and other direct marketing as well as market and opinion research. The registrant has the right to request the deletion of their own data from the PuuHa Trade Oy register. The request will be implemented unless legislation, open invoices or collection actions prevent data deletion. If necessary, PuuHa Trade Oy may ask the applicant to prove his identity. PuuHa Trade Oy responds to the customer within the time stipulated in the EU data protection regulation (usually within a month).
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If you would like to know more about BladeEdgeTM or have customer service needs, please contact firstname.lastname@example.org.
These delivery conditions are valid from 11.7.2022.
PuuHa Trade Ltd
The store sells products to individuals of legal age. Product prices include VAT. We reserve the right to change prices and delivery costs.
Products are ordered in the online store by moving them to the shopping cart and paying for the contents of the shopping cart in the online payment service. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or for clarifying any ambiguities arising in it, unless specifically stated otherwise. When ordering from the online store, you are required to have familiarized yourself with and agreed to the delivery conditions valid at any given time.
Paytrail Oyj is a collecting payment service provider and an authorized Payment Institution working in cooperation with Finnish banks and credit institutions. Paytrail Oyj will be shown as the recipient on your bank or credit card statement. Paytrail Oyj will forward the payment to the merchant. For complaints, please contact the website the payment was made to.
Phone: +358 207 181 830
Business ID 2122839-7
By providing information at the checkout, you accept the payment terms. By pressing the "Buy" button, you agree to BladeEdge's general terms and conditions.
When we have received your order, we will immediately send you an order confirmation by e-mail, which will show your order information. Always check the content of the order confirmation. If you have any questions, contact our customer service immediately. Save the order confirmation if you have to contact customer service. When dealing with customer service, always have your customer number and order number available. Always check that the contents of the package match the products in the order confirmation.
You can contact our customer service with the following information:
PuuHa Trade Ltd
Delivery costs include postage and packaging costs. We present an estimate of the future delivery costs in the shopping cart according to the primary delivery method in use. You can see the exact delivery costs after choosing the payment and delivery methods you want for your order. The delivery methods in use depend on the contents of the shopping basket and the combined weight. You can choose from the delivery methods in use at the checkout the option that suits you best, in connection with which the exact delivery cost is shown.
Our most common delivery times to Finland or to abroad vary depending on the order and delivery method. Exceptions to the delivery time estimates have been stated if there are out-of-stock products in the shopping cart, and we will also notify you of possible delays immediately after ordering.
We are not responsible for delays caused by force majeure or indirect harm caused by delays. The online store informs about unusual delivery times on its website.
You have the right to cancel this agreement within 14 days without giving any reason. The withdrawal period ends within 14 days starting from the day you received the last shipment, or in the case of downloadable products, from the moment you received the order.
In order to exercise the right of withdrawal, you must notify us of your decision to cancel the agreement in an unambiguous way (for example, by mail or by email). You can also use our printable return form, but its use is not mandatory.
To comply with the deadline for withdrawal, it is sufficient that you submit your notice of cancellation before the end of the withdrawal period.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
You must return the goods without delay and no later than 14 days after informing us about your decision to withdraw from the contract. The deadline is met if you send back the goods before the period of 14 days has expired.
You are only responsible for the kind of value decrease of the goods that did not result from treatment that is required for determining the nature, properties and functionality of the goods.
We will accept returns on new and unopened boards with the purchaser covering return shipping to PuuHa Trade Oy but you shall bear the direct costs of returning the goods. If you’ve been using your BladeEdge -training board and your board becomes damaged or if you think its defective, please email us and we’ll get you sorted.
Non-redemption is not the same as refund or cancellation. For unclaimed packages, for which a separate cancellation notice has not been made, we will charge the delivery costs.
If the product has been lost or damaged during transport or otherwise does not correspond to your order, you must report the error in writing within 14 days at the latest to the address mentioned in the Right of cancellation and return conditions section or by calling the phone number mentioned in the contact information. If the package is clearly damaged in transit, you must immediately file a complaint with the shipping company of your chosen delivery method.